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FREQUENTLY ASKED QUESTIONS

 

 

Which Carpet Cleaning Method & Solution Is Best

We offer both Steam Cleaning and Dry Encapsulation Cleaning. Steam if using a Truck Mount is Best for Residential properties & areas where access is possible. However, if space is a problem and the alternative is a Portable Steam Cleaner then I would recommend Dry Encapsulation Cleaning.

Why

Encapsulation Dry Cleaing is fantastic for areas where noise is to be limited and wet surfaces are a hazard. An example is in Aged Care Residential Properties. Noise is disturbing for many of us, particularly the elderely. Using Encapsulation Dry Cleaning allows the residents to walk on the carpet with minimal risk of slipping as it uses a fraction of the water
 

Will Carpet Cleaning remove Stains

Stain Solutions Carpet Cleaning Gold Coast will attend to stains such as Coffee, Red Wine, Grease, heavy traffic areas, dirt as part of our Cleaning Process. All stains still in the carpet after cleaning will be treated with a slow release Stain Remover which will remove the stain if active and not permanent. Coloured stains such as Make Up, Nail Polish, Flavoured Drinks will not come out as part of the carpet clean. This will require Stain Removal Treatment. 

Which Carpet Cleaning Company Is The Best

There are many good carpet cleaning companies. There are also many bad ones. A good one would be a company that offers ALL cleaning options:

  1. Truck Mount
  2. Portable
  3. Encapsulation Dry Cleaning

As well as this you would want the following:

  • IICRC Certified This is the standards set for Aust/NZ
  • Police Checked
  • Trained in Stain Removal
  • Cleans to the IICRC Standard
  • Highly Rated with a minimum 4.3 Star Rating
  • Use Biodegradeable Shampoos
  • Have an Allergy free Shampoo option available
  • Trusted by Big Companies

Stain Solutions Carpet Cleaning Gold Coast adhere’s to all the above

Which Carpet Cleaning Products Is The Best

There are many good carpet cleaning products. The products used at Stain Solutions Gold Coast are all approved and low in Alkaline. Advanced to Carpet Clean all the new generation carpets.

 

Stain Solutions Carpet Cleaning Gold Coast uses Biodegradeable Shampoos and have also have available Allergy Free Shampoo.

Why Carpet Can Smell After Cleaning

The carpet can smell if pets have been on the carpet. Depending on the breed some can smell more than others. When the carpet is wet from the steam it crystalises the urine and causes a smell. This can be treated with a Odourcide. 

 

Other carpets that could smell is wool. Wool can leave a smell, however deodorising the carpet by the carpet cleaning technician will alleviate this. 

How Carpet Cleaning Works

Steam Cleaning

First we inspect the carpet area for stains and treat. Then the carpet is pre vacuumed to remove all dirt. Failing to do so will turn the dirt into mud once wet adding to the difficulty of removing dirt. Once this has been done we apply the shapoo and sanitiser. Allow it to dwell for up to 10 minutes. Attach a solution line and vacuum hose to our carpet cleaning wand and proceed with Steam Cleaning and extracting.

 

Encapsulation Dry Cleaning

The machine has shampoo and water added to the tank. The operator releases shampoo into the carpet via a trigger on the machine. This method uses far less water so is walk on dry immediately.

When cleaning Carpet how long does it take to Dry
Can Carpet Cleaning Cause Mould

 

  1. Truck Mount
  2. Portable
  3. Encapsulation Dry Cleaning

As well as this you would want the following:

  • IICRC Certified This is the standards set for Aust/NZ
  • Police Checked
  • Trained in Stain Removal
  • Cleans to the IICRC Standard
  • Highly Rated with a minimum 4.3 Star Rating
  • Use Biodegradeable Shampoos
  • Have an Allergy free Shampoo option available
  • Trusted by Big Companies

Stain Solutions Carpet Cleaning Gold Coast adhere’s to all the above

Can Carpet Cleaning get rid of Fleas or Pet Urine

 

 

Stain Solutions Carpet Cleaning Gold Coast uses Biodegradeable Shampoos and have also have available Allergy Free Shampoo.

Are we Missing a Question. Please advise if so

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